How is the customer experience for your customers

How is the customer experience for your customers

“Show Notes” Marcus talks through his customers’ experienceMarcus’s customer journey Marcus likes to respond initial enquiries quickly, ideally within an hour. He thenmoves on to trying to setup a Zoom call. As photography is visual, having a...
How is the customer experience for your customers

Battle of the Website platforms

“Show Notes” In this episode Marcus and Sam discuss the different platforms available forbuilding a website. Sam grouped into three different broad groups. The self build platforms — Wix, SquareSpace, Shopify and others Content management system platforms....
Guest Interview with Christine Michaelis

Guest Interview with Christine Michaelis

“Show Notes” ‘This week we talk to Christine about what it’s like being in front of the lens andhow she uses her photographs. Christine, Marketing and Creative Start-Up Coach, founder of the Creative Start-Up Academy, author of multiple books, public...
How is the customer experience for your customers

Generalise or Specialise? Niching as a photographer

“Show Notes” Marcus and Sam are taking a look at the advantages and disadvantages of niching. How it looks to the client and how it helps in your own marketing. We discuss the fear factor of possibly losing out on clients outside your niche, and how social...